While there will be an adjustment period when you first get them, they shouldn’t be uncomfortable in the long-term. If you are having issues, contact us or bring them back in and we’ll see what can be done.

Typically, your orthotics are fitted for the shoes you wear the most. If you want to switch them to a different pair, just let us know so that we can make some adjustments to ensure they’ll fit well in multiple shoes. There will be some shoes that you won’t be able to wear them in, such as ballet flats, dress shoes, or other low-volume footwear.

Ensure that you’ve removed the sock liner or foot-bed before you put them in. They should slide smoothly into your shoes and fit easily without any wrinkles or bunching. The solid part of the orthotic should not tip or rock, sitting firmly in your shoe.

Depending on what they were prescribed for, you may not need to wear them all the time. Typically, an 80% rule applies – wear them for work as well as anytime you’re walking or standing for an extended period of time – but you should talk to your podiatrist to confirm.

Yes, if you feel that something’s not quite right with your custom orthotics, and you’re in Edmonton, bring them by to have adjustments made. These changes can usually be made in-house but we may need to send them out to have more complex issues dealt with. If you have other questions that you don't see above, feel free to learn more about us and get in touch with us! Let us help take care of your feet! Trust our Edmonton Custom Orthotics.